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Advantages
We offer the following value-adding services for foreign companies that are not accustomed to conducting research in Japan.
We've held
over 5,000
remote user tests
own
survey panels
Japanese Translation
of Research Tasks
Survey video
with
English subtitles
Identification and
listing of
research issues
in English
Report in English
Our services
We offer the best research method based on each business requirements.
Research
Planning
Charges for services:
Ask
1. Understanding User Needs
Understand needs in a specific context. Remote UT can expand the number of people and the area more than depth or group INTVW, and collect needs based on experience. A telephone interview is also conducted in some cases.
2. Competitive Product Survey
By knowing the pros and cons of competing products in advance, find points where to learn or needs improvement.
3. Content and Function Requirements
Information will be collected from various angles through questionnaires to define requirements/necessary elements. Application to regulations is also available.
Prototype
Verification
Charges for services:
Ask
1. Concept Verification
Present a concept diagram in a flyer or text and verify whether the concept is attractive to users.
2. Function & Content Verification
Prepare a concrete prototype in a specific area and verify good or bad at the function/content level. A competitor is used instead of proto in some cases.
3. Test Site Verification
Use the test environment product to validate the major usage scenes.
Finding
Issues After
Release
Charges for services:
Ask
1. Issues from User’s Perspective
Have 3 to 5 people use the service on a situation setting basis, not on a task basis to identify issues in specific situations without limiting to UI.
2. Qualitative PDCA Cycle
For points that are difficult to understand with existing quantitative data (satisfaction, the usability of specific functions, etc.), user tests are conducted regularly.
3. Continuous User Testing
Instead of a one-time survey, monitors use the same service for a certain period and have them regularly report the usage scene. It is close to a diary survey.
Verification of
Improvement
Policy
Charges for services:
Ask
1. Renewal Effect Verification
Evaluate the renewal result from a perspective other than quantitative KPI.
2. Verification by Core Users and Members
Validate the improvement policy by members and core users, not random users.
3. Strengthen SEO（SXO）
Clarify the situation/needs behind the search keyword and collect insights to improve the search experience.
"UX Researcher-on-demand"
UX researcher
man-hours and
tools
UX Researcher Operation
Working hours of a researcher with experiences in various
industries / fields, and provide courteous physical support.
Dedicated
Researcher
5000+
Research & Consultant
Experiences
Quick Response
within Operating Hours
Latest cases
and
Know-how
Various Research Tools
Remote User Test
Phone Interview
Survey Research
Survey Research
Charges for services:
Light Plan
Perform a light user test
once a month.
・30 hours of researcher operation.
*Remote User Test
*Phone Interview
*Survey Research
*Prototype Test
etc...
・Simple Reporting
✔ User survey video
✔ Summary of insights in text-level
✔ Questionnaire aggregation results
in Excel data
Basic Plan
Get a proposal of a best
practice from multiple survey
methods.
・30 hours of researcher operation.
・All basic survey methods.
*Remote User Test
*Phone Interview
*Survey Research
*Prototype Test
etc...
・Reporting upon request.
Professional Plan
Receive a consultation such as
a specific improvement plan.
・Flexible researcher operation hours.
・All basic survey methods.
*Remote User Test
*Phone Interview
*Survey Research
*Prototype Test
etc...
・Reporting upon request.
・Support for Professional plan only.
✔ Access (web log) Analysis
✔ Design Prototype Screen
✔ Propose specific Improvement plan
Initial Cost 600,000yen
400,000yen +
per month
Initial Cost 600,000yen
600,000yen +
per month
Initial Cost 600,000yen
1,000,000yen +
per month
Our Clients
PERSOL Career
In the sprint development cycle, quickly conduct UX research and build a system that enables hypothesis verification from the user's perspective.
Cookpad
Build a system that can easily carry out four types of UX research, including user testing, questionnaires, diary surveys, and telephone interviews, in a regular UX improvement cycle.
Opt
Adopt a UX researcher in the team under a system to understand user needs and utilize them for client proposals and website construction.
NTT Resonant
Build a system to improve the success rate by conducting UX research within the 6-month cycle of new service planning, development, and launch.
Contact us
Let's get started together.
If you have any questions about our services, please contact us at the following e-mail address.